Getting Started

• SuperPass subscription benefits
• Terms of Service for RealNetworks subscriptions
• RealPlayer Music Store has closed
• Change to SuperPass game benefit
• FotoTime FAQs and Support
• Customer Support for Napster

Billing & Account Questions

• Cancel subscription
• Unauthorized use of credit card
• Refund policy
• Unsubscribe from SuperPass emails
• What is this charge on my credit card bill?
• Using RealPlayer after canceling subscription

Sign-In & Password

• Forgot my password
• Changing your email address
• Trouble signing into RealPlayer
• Trouble signing into McAfee

Installing Software

• McAfee AntiVirus Plus
• Installing RealPlayer Plus or RealTimes